Skip to main content
daniellei4510
Community Expert
daniellei4510Community Expert
Community Expert
April 2, 2023
Answered

Upload failed. Please verify that you are signed in...

  • April 2, 2023
  • 2 replies
  • 444 views

I occasionally get the message that my uploads to Adobe Stock failed because I need to verify that I am signed in. When in fact I AM signed in. Is there a way to verifty that I'm signed in without have to sign out and then sign in again, which requires I have to quit any Adobe Cloud apps that are running.

This topic has been closed for replies.
Correct answer daniellei4510

Try using another browser to open your Contributor Page. One that accepts cookies and does not have script blockers or VPN enabled. Upload your assets from here.

 
 

The simplest work-around has been to quit Lightroom and restart it, then I can upload to Adobe Stock without having to sign out of Creative Cloud and then sign in again.

2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
April 10, 2023

You do not state how you upload your assets, but, I suppose, you are using Lightroom Classic?

ABAMBO | Hard- and Software Engineer | Photographer
Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 2, 2023

See this help article:

Creative Cloud doesn't remember my sign-in:

https://helpx.adobe.com/download-install/kb/cc-sign-in-prompt.html

 

Nancy O'Shea— Product User & Community Expert
daniellei4510
Community Expert
daniellei4510Community ExpertAuthor
Community Expert
April 2, 2023

Yep, everything checks out with the "notes" thingy. No antivirus software running presently. Thing is, I'm not actually signed out of the Cloud. My apps open and I just recently uploaded the Photoshop beta. It's just Lightroom and Adobe Stock that thinks I'm not signed in. If I sign out, then sign in again, uploading to Adobe Stock starts working again. It's just that it's a pain to have to close Lightroom and Photoshop before signing out, then signing in again, then reopening Photoshop and Lightroom and getting back to work. Thanks, though!

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 2, 2023

Try using another browser to open your Contributor Page. One that accepts cookies and does not have script blockers or VPN enabled. Upload your assets from here.

 
 
Nancy O'Shea— Product User & Community Expert
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices