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andreyv75728692
Participant
February 28, 2019
Answered

Uploaded and published video is not accessible at stock

  • February 28, 2019
  • 2 replies
  • 791 views

Hi!

I have uploaded video, it was approved and listed in my contributors dashboard. But it is not shown in my public profile. not searchable and not accessible via direct link (error 404).

Video in question https://stock.adobe.com/stock-photo/id/249755700

This topic has been closed for replies.
Correct answer MatHayward

The dimensions (3072X2048) are not compliant with the Adobe Stock requirements. You must submit your clips in one of the size options listed in video file specifications: Requirements for contributing video to Adobe Stock

-Mat Hayward

2 replies

MatHayward
Community Manager
MatHaywardCommunity ManagerCorrect answer
Community Manager
April 19, 2019

The dimensions (3072X2048) are not compliant with the Adobe Stock requirements. You must submit your clips in one of the size options listed in video file specifications: Requirements for contributing video to Adobe Stock

-Mat Hayward

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
April 21, 2019

So the video should have been refused at the beginning.

ABAMBO | Hard- and Software Engineer | Photographer
MatHayward
Community Manager
MatHaywardCommunity Manager
Community Manager
April 22, 2019

No, the system does not work that way. The off-size video clips do appear in search at Fotolia. They will be approved but can't be displayed at Adobe Stock. It's up to the contributor to ensure compliance with the required specifications.

-Mat Hayward

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
March 1, 2019

This is for MatHayward​.

ABAMBO | Hard- and Software Engineer | Photographer
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