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J
JA5EB1
Participant
April 15, 2021
Answered

Uploaded Photos Accepted But Not Showing in Release etc

  • April 15, 2021
  • 4 replies
  • 2137 views

Hi, My One Photo which i upload 9 months ago and my one video i uploaded hmm 1o days ago are already accepted because i got mails about but these to files are not showing in Uploaed Page: any where in accepted,  remnider, release , not accepted and new..... but when i goto Dashboard: these two files are just only showing in all (2) ony and not showing in videos, photos etc.

please fix my problem,, what to do?????

i attached images of uploaded page and Dashboard....look at please.

thank you

Jahanzeb khan .

 

    Correct answer RALPH_L

    If they were accepted they will be shown on your dashboard. Not by Uploaded Files.

    4 replies

    RALPH_L
    Community Expert
    RALPH_LCommunity ExpertCorrect answer
    Community Expert
    January 12, 2023

    If they were accepted they will be shown on your dashboard. Not by Uploaded Files.

      M
      Mohammad35349084h1mh
      Participant
      February 9, 2024

      hello sir, My illustrations got downloaded but not showing in my dashboard, there is still "-" this sign shows, what should I do? Or how much time does it take?

      Jill_C
      Community Expert
      Jill_CCommunity Expert
      Community Expert
      February 9, 2024

      You have resurrected a thread that is more than 1 year old. Your question isn't clear. What do you mean by the "-" sign on your Dashboard?

      Jill C., Forum Volunteer
        Serdar Sezer
        Serdar Sezer
        Participating Frequently
        January 12, 2023

        Hi,

        This issue is caused by the implementation of localization in Adobe Stock. For example, most pictures are not shown in Türkiye. I was having the same problem and this is how I solved it. First, I deleted all Adobe Stock cookies in the browser. Then I signed into Adobe Stock over a European Country with VPN. After that they keep appearing even though I turn off the vpn. You should give this a try.

        J
        JA5EB1Author
        Participant
        April 16, 2021

        Thank you very much,, oky im gona try this

        E
        erdalislakphotography
        Participant
        April 16, 2021

        You cannot see the photos or videos accepted on the uploaded page.
        While all of them are selected in the dashboard, both photos and videos should appear at the bottom. If you choose the photo or video, only the photos or video will appear below. If it does not appear even though you have selected it, you can open it in a new tab by right-clicking while selecting it, and if it is still not visible, you can refresh the page with F5.

        Nancy OShea
        Community Expert
        Nancy OSheaCommunity Expert
        Community Expert
        April 15, 2021

        Hi @JA5EB1,

        1. Restart your computer.
        2. Switch to a different browser like latest Chrome or Firefox that accepts cookies and does not contain script blockers of any kind.

        3. If you continue to have difficulties, contact Stock Contributor support from the link in your dashboard.

         

        Hope that helps.

         

        Nancy O'Shea— Product User & Community Expert
          J
          JA5EB1Author
          Participant
          April 16, 2021

          hi i used another browser but same issue ,,, give me a answer if we upload photos and then adobe accepts it then photos are auto submitted to stock? or we need to submitte?

          Nancy OShea
          Community Expert
          Nancy OSheaCommunity Expert
          Community Expert
          April 16, 2021

          You submit.

          Adobe accepts or rejects.

          That's all.

           

          Nancy O'Shea— Product User & Community Expert
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