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Participant
October 11, 2025
Answered

URGENT: Bangladesh Not Available in Phone Verification - Cannot Create Contributor Account

  • October 11, 2025
  • 3 replies
  • 161 views

Hello Adobe Team,

I am unable to complete my Adobe Stock Contributor account setup due to a critical phone verification issue.

**PROBLEM:**
During the phone number verification step, Bangladesh (+880) is NOT available in the country dropdown list. This completely blocks account creation.

**MY DETAILS:**
- Adobe ID: [PPI removed by moderator]
- Country: Bangladesh
- Issue: Cannot select Bangladesh for phone verification
- When: October 11, 2025


I cannot proceed past the phone verification screen, which means I cannot:
- Complete my contributor profile
- Upload content
- Start earning
- Contribute to Adobe Stock

**REQUEST:**
Please help with ONE of these solutions:
1. Manually verify my account
2. Add Bangladesh (+880) to the phone verification dropdown
3. Provide alternative verification method
4. Confirm if Bangladesh is currently supported

**ADDITIONAL INFO:**
- I am 18+ years old
- I have valid ID documents
- I am ready to provide any verification needed
 

This appears to be a technical issue with the phone verification system, not a user error.

Can Adobe please provide an official update on this issue and timeline for resolution?

Thank you for your urgent attention to this matter.

Best regards,
Polash Chandra Das
[PPI removed by moderator]

 

This topic is closed to new replies. Start a new post to keep the conversation going.
Correct answer Nancy OShea

This is not an Adobe technical problem. It’s a geo-restriction.

Adobe doesn’t do business directly with Bangladesh.

To use Adobe products & services, you must go through regional resellers who are authorized to do business in Bangladesh.  Sorry.

 

3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
August 24, 2026

This is not an Adobe technical problem. It’s a geo-restriction.

Adobe doesn’t do business directly with Bangladesh.

To use Adobe products & services, you must go through regional resellers who are authorized to do business in Bangladesh.  Sorry.

 

Nancy O'Shea— Product User & Community Expert
RALPH_L
Community Expert
Community Expert
August 24, 2026

As far as I know, Adobe is not accepting new contributors from Bangladesh.

Participant
August 24, 2026

I am trying to create an Adobe Stock Contributor account from Bangladesh. Bangladesh (+880) is selected, but when I enter my valid Bangladeshi mobile number I receive “An error occurred while performing this action. Please try again later.” I have tried different browsers and the correct international number format, but the issue persists. Please help me verify my phone number or provide an alternative way to complete Contributor registration.