Skip to main content
Participant
Oct 11, 2025 12:39 PM UTC
Answered

URGENT: Bangladesh Not Available in Phone Verification - Cannot Create Contributor Account

Hello Adobe Team,

I am unable to complete my Adobe Stock Contributor account setup due to a critical phone verification issue.

**PROBLEM:**
During the phone number verification step, Bangladesh (+880) is NOT available in the country dropdown list. This completely blocks account creation.

**MY DETAILS:**
- Adobe ID: [PPI removed by moderator]
- Country: Bangladesh
- Issue: Cannot select Bangladesh for phone verification
- When: October 11, 2025


I cannot proceed past the phone verification screen, which means I cannot:
- Complete my contributor profile
- Upload content
- Start earning
- Contribute to Adobe Stock

**REQUEST:**
Please help with ONE of these solutions:
1. Manually verify my account
2. Add Bangladesh (+880) to the phone verification dropdown
3. Provide alternative verification method
4. Confirm if Bangladesh is currently supported

**ADDITIONAL INFO:**
- I am 18+ years old
- I have valid ID documents
- I am ready to provide any verification needed
 

This appears to be a technical issue with the phone verification system, not a user error.

Can Adobe please provide an official update on this issue and timeline for resolution?

Thank you for your urgent attention to this matter.

Best regards,
Polash Chandra Das
[PPI removed by moderator]

 

This topic is closed to new replies. Start a new post to keep the conversation going.
Nancy OShea
Nancy OSheaCorrect answer
Community Expert
Aug 24, 2026 8:03 PM UTC

This is not an Adobe technical problem. It’s a geo-restriction.

Adobe doesn’t do business directly with Bangladesh.

To use Adobe products & services, you must go through regional resellers who are authorized to do business in Bangladesh.  Sorry.

 

Nancy O'Shea— Product User & Community Expert

3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
Aug 24, 2026 8:03 PM UTC

This is not an Adobe technical problem. It’s a geo-restriction.

Adobe doesn’t do business directly with Bangladesh.

To use Adobe products & services, you must go through regional resellers who are authorized to do business in Bangladesh.  Sorry.

 

Translate
Nancy O'Shea— Product User & Community Expert
RALPH_L
Community Expert
Community Expert
Aug 24, 2026 4:40 PM UTC

As far as I know, Adobe is not accepting new contributors from Bangladesh.

Translate
Participant
Aug 24, 2026 3:03 PM UTC

I am trying to create an Adobe Stock Contributor account from Bangladesh. Bangladesh (+880) is selected, but when I enter my valid Bangladeshi mobile number I receive “An error occurred while performing this action. Please try again later.” I have tried different browsers and the correct international number format, but the issue persists. Please help me verify my phone number or provide an alternative way to complete Contributor registration.

Translate