Urgent: No response on Account Deactivation Case ID ADB-46720143-L3S7

Question

Hello Adobe Contributor Team & Moderators,My Adobe Stock Contributor account (Registered Email: thiruthiru35936@gmail.com) was deactivated/blocked recently. I submitted a formal support ticket via the Adobe Contributor contact form and received an official confirmation with Case ID: ADB-46720143-L3S7. It has been 12 days since submission, and I have not received any response or update from the compliance/support team yet. I have $33.22 in pending earnings on the account.Could a moderator please check the status of my case or escalate it to the internal compliance team for a manual review? Thank you for your support.

daniellei4510 · Answer

Cases cannot be escalated. There are have been a number of accounts disabled over the past month or moreand they are investigated in order. You have a case number. Do not submit a follow up appeal or email, as doing so can further slow down Adobe’s investigative process.

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