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Erin.K
Erin.K
Participant
February 2, 2026
Answered

Urgent Review Needed: 100+ Original Hand-drawn Assets Removed

  • February 2, 2026
  • 3 replies
  • 16 views

Hello Adobe Stock Team,

I am requesting a manual review for Case #00470056 (first submitted on Jan 18th). All of my 100% original hand-drawn illustrations were removed by the automated system as "unlabeled AI."

 

I have already shared a Google Drive link in my first appeal containing video recordings of my iPad procreate layers and illustrator creation process for these assets.

 

I’ve been a contributor since April 2024. I deeply value this platform and have invested significant time and heart into building this portfolio. My account was in a strong growth phase with consistent Extended License sales and peaks of 19 downloads per day last November. However, since this batch removal, my sales have experienced a sudden and sustained drop to near zero. This has been a devastating blow to my motivation and business as a creator.

 

Could a moderator please kindly look into this case and help restore these assets from the backend? Re-uploading manually is impractical given the volume and loss of history. I am happy to add Property Releases to each  if needed once restored.

 

Thank you for your professional support and time.

Best regards,

    Correct answer RALPH_L

    We are not Adobe employees and have no access to your account. You have appealed the decision and have obtained a case number. You have no other option except to wait. You could use the Contact Us link at the bottom of your dashboard but, I strongly suggest that you remain patient and give them time to react.

    3 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    February 2, 2026

    For future reference, Adobe Stock has no way of knowing who owns the original content or what tools were used to create it.

     

    A Property Release form signed by you as the artist informs Stock that your work is original and not made by AI. 

    https://helpx.adobe.com/stock/contributor/help/property-release.html

     

    Also see this post about Canva & Copyright Issues. Always read the tool’s TERMS before using.

     

    Good luck.

     

    Nancy O'Shea— Product User & Community Expert
    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    February 2, 2026

    Adobe personnel do not monitor this forum, and you will receive no reply here regarding account matters. You’ll have to wait for the Stock Contributor support team to reply to your case.

    Jill C., Forum Volunteer
    RALPH_L
    Community Expert
    RALPH_LCommunity ExpertCorrect answer
    Community Expert
    February 2, 2026

    We are not Adobe employees and have no access to your account. You have appealed the decision and have obtained a case number. You have no other option except to wait. You could use the Contact Us link at the bottom of your dashboard but, I strongly suggest that you remain patient and give them time to react.

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