Urgent: Search visibility issue with my portfolio
Hello Adobe Stock Contributor Support,
I need your assistance regarding a critical issue with my account.
1. Over the last 4 months my sales have dropped from approx. $2200/month to $600/month.
2. My upload activity, portfolio quality, and type of content (icons) have not changed.
3. Around 7–8 other contributors I know, who work with the same type of content and upload methods, did not experience such a decline. Their sales remain stable and have stable growth.
4. When I search for my own top-selling files using the same keywords that used to rank on the first pages, I can no longer find them in the search results or they appear far down in the listings.
5. This looks like a search visibility / indexing problem specific to my account.
Please escalate this case to your technical team to check:
whether my portfolio is being properly indexed,
whether my files are appearing in search results for relevant keywords as they should,
and whether any restrictions or filters have been applied to my account without notice.
This is not a general “market fluctuation” issue — it is a clear account-specific problem that needs investigation.
I kindly request a detailed check and a technical explanation, not a generic response.
Thank you for your support.
Kind regards,
Nijat
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