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Known Participant
June 12, 2023
Question

vector images not accepted

  • June 12, 2023
  • 2 replies
  • 395 views

Several issues were listed as possible problems with my vector files. I think this might be the relevant one: "Your JPEG preview resolution must not be less than 5,000 X 3,000 (15 million pixels)".

I resaved one file that I think solves the problem. I have very many such files and I want to know if this fix works before reworking and resubmitting. Here is a file to check.

 

 

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2 replies

Abambo
Community Expert
Community Expert
June 13, 2023

Your artwork looks to be too small:

Adobe uses this value to generate the JPEG and PNG files.

ABAMBO | Hard- and Software Engineer | Photographer
jacquelingphoto2017
Community Expert
Community Expert
June 13, 2023

Hi @Richard28722569phzs,

Your file is much too small. What I do is to make my vectors 4000 X 4000 pix, submit that and allow Adobe to generate the JPG for the thumbnail. However, I do not submit many vectors at a time.

 

Best wishes

Jacquelin

Known Participant
June 13, 2023
Thanks

Sent from my iPad
jacquelingphoto2017
Community Expert
Community Expert
June 13, 2023

You are welcome @Richard28722569phzs