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Participant
January 17, 2025
Question

Video and photo

  • January 17, 2025
  • 4 replies
  • 143 views

My video and photo uploads have been waiting for 6-7 months. What could be the reason? Thank you

4 replies

Abambo
Community Expert
Community Expert
January 17, 2025

This is a common issue, and your options are either to wait, or to delete and resubmit. Some submissions get stuck in the submission queue, others get moderated very late. With 7 months, I would suggest resubmitting.

ABAMBO | Hard- and Software Engineer | Photographer
jacquelingphoto2017
Community Expert
Community Expert
January 17, 2025

Hi @ismaila16861366,

That do happen to some files. My experience: keep submitting new files daily. They all eventually get reviewed.

Regards

Jacquelin

 

Jill_C
Community Expert
Community Expert
January 17, 2025

No one knows the reason why some assets wait so long for review. It has been suggested that you delete and resubmit. You might try that with a few of your files to see if that brings them to the attention of the Adobe reviewers.

Jill C., Forum Volunteer
RALPH_L
Community Expert
Community Expert
January 17, 2025

You will have to ask Adobe. We don't have the answer you seek. As already stated, we are not Adobe but, contributors just like yourself.