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Known Participant
June 11, 2024
Question

Vídeo de móvil

  • June 11, 2024
  • 3 replies
  • 899 views

Me han aceptado un vídeo de móvil pero pone: 'No se puede adquirir la licencia de este recurso', es decir, yo entiendo que nadie lo puede comprar. ¿Alguien sabe por qué pone eso? Muchas gracias.

 
 
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3 replies

jacquelingphoto2017
Community Expert
Community Expert
June 12, 2024

Hi @M Torollo ,

I assume when you hoover the mouse over the file on your public profile page you see  'You cannot acquire the license of this resource'. 

Once Adobe approves your file, it is available for licencing. However, I assume seeing that message as I've described, the file might be selected for "Free Collection". The file number you post this is what I see with no indication of any restriction.

I'd just ignore it and proceed to submit others. Once it's on the platform, it's there for licencing.

 

If what I describe is not it, post a screenshot of what you're talking about or a link to the page on your public profile.

Best wishes

Jacquelin

 

M TorolloAuthor
Known Participant
June 12, 2024

Perfil público M Torollo 

 

Sí, supongo que es eso. Pero como es la primera vez que lo veo no sabía lo que pasaba. 

Muchísimas gracias. 

Abambo
Community Expert
Community Expert
June 13, 2024

This is not normal. And I can't imagine that it is waiting selection for the free collection. My nominated assets can be bought until Adobe selects them and puts them in the free collection. Then you can licence for free. 

 

I suggest you contact Adobe contributor support on this. https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
June 11, 2024

First: it is against the rules to buy own assets.

Second: if you are in a restricted country you can't indeed not acquire a licence of any recent asset, as assets will get through an additional vetting process. To confirm that you will need to tell us your country.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
June 11, 2024

Where did you see that message? You are not allowed to download your own assets.

Jill C., Forum Volunteer
M TorolloAuthor
Known Participant
June 11, 2024

 

Pero en los otros vídeos pone Descarga gratis con la versión de prueba.

Es el primer vídeo que subo de móvil. ¿Quizá es por la calidad?... 

Jill_C
Community Expert
Community Expert
June 11, 2024

You still cannot download your own assets, regardless of whether you use a free trial or paid subscription. Doing so falsely inflates your sales, which violates the T&C's.

Jill C., Forum Volunteer