Video Preview Bug

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Does anyone know how to fix the bugy preview. Its a standart HD Video, but it is shown in a very slim and warped way... :((

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AbamboCorrect answer

Community Expert

704593630 thanks, maybe something wrong with the first frame then i dont know.

This is indeed weird. I would file this with contributor support (you need to give the asset ID, as that is the most important indication to check the issue!). You should also ost a link to this thread, so that the agents can check our discussion. (You get the link copied into your paste buffer, by clicking the date of your initial post here).

https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

Let us know, if there are findings.

ABAMBO | Hard- and Software Engineer | Photographer