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Participating Frequently
October 23, 2018
Question

Video quality may be too low

Hello everyone, I am attempting to upload some 4k go pro footage and I keep getting this message

I initially exported from Premier Pro cc to a stock folder on my internal drive using "match Source High Bitrate"

and it looks fine on my laptop but when uploaded I get this message.

The properties of the clip I am uploading look like this on my drive.

I also tried "publish" to Adobe Stock from Premier Pro cc export window and it logged me in, uploaded the video but I still recieve this message.

I think the problem may be that I am uploading over a wifi hotspot thru my phone and maybe the carrier is compressing the clips. Does anyone have another possible explanation.

Thank you

Chris

More than once this has happened with other videos uploaded over wifi at work as well

Message was edited by: Chris Handley

Ce sujet a été fermé aux réponses.

2 commentaires

MatHayward
Legend
October 24, 2018

Please try uploading the clip directly via ftp and let me know if you find the same result.

Thank you,

Mat

Participating Frequently
October 25, 2018

I uploaded again thru Filezilla and got the same result. it only happens with the 4k video the 1080p does not produce the message. i am new to video and its probably something I am doing as I learn how to edit in Premier Pro. I njust realised I applied a gopro image distortion removal preset that is for  hero4 session....and I have hero 6 black. why are there no hero 6 presets in the gopro panel? could that be affecting the file negatively?

duanec98491816
Participating Frequently
March 23, 2024

Yes, I've been getting the same warning, and it started in 2024. But I submit them anyway and they get approved.

Abambo
Community Expert
Community Expert
October 23, 2018

There is no chance that a service provider is modifying your data. It needs to be something with your data.

ABAMBO | Hard- and Software Engineer | Photographer
Participating Frequently
October 24, 2018

Thanks for eliminating that possibility. I hit proceed anyway we will see if any of them get approved.

Abambo
Community Expert
Community Expert
October 24, 2018

Sorry, but I can't help further without seeing the data. But as you decided to proceed, which is btw a wise decision, you can wait to see what happens. No big deal. Please update this thread when you have an answer from the moderators.

ABAMBO | Hard- and Software Engineer | Photographer