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Participant
October 21, 2020
Answered

waiting for a payment

  • October 21, 2020
  • 1 reply
  • 276 views

Hi, I am still waiting since two weeks for a payment of 43,65euro as contributor.
Is it a common problem? 😞
On STATUS says "waiting"
Thank you

This topic has been closed for replies.
Correct answer MatHayward

Payments are processed manually in the order they are received. The average wait is between 7-10 business days. I checked your account and see that your currently pending request was submitted yesterday.

 

Your previous conversion request was submitted on October 13 and was processed on October 21. This is within the normal range of time it takes for a payment request to be processed.

 

Thank you for your patience,

 

Mat Hayward 

 

1 reply

MatHayward
MatHaywardCorrect answer
Legend
October 23, 2020

Payments are processed manually in the order they are received. The average wait is between 7-10 business days. I checked your account and see that your currently pending request was submitted yesterday.

 

Your previous conversion request was submitted on October 13 and was processed on October 21. This is within the normal range of time it takes for a payment request to be processed.

 

Thank you for your patience,

 

Mat Hayward