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teshla911
Participant
November 23, 2023
Answered

was a fotolia contributor, now can't find my uploads

Hi all,

 

I was a fotolia uploader long time ago, now to login I used fotolia "forgot password" form, got a link to change my password, changed it and got a confirmation to my email. BUT, when I try to login with my user name and my brand new password I get "Selected account is allready in use" message. See the attached files.  Any help appreciated.

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    Abambo
    AbamboCorrect answer
    Community Expert
    November 24, 2023

    You need to check this with contributor support. Fotolia accounts need to be synchronized with an Adobe stock account. https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

     

    ABAMBO | Hard- and Software Engineer | Photographer
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    1 reply

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    November 24, 2023

    You need to check this with contributor support. Fotolia accounts need to be synchronized with an Adobe stock account. https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

     

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    ABAMBO | Hard- and Software Engineer | Photographer
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