Skip to main content
Participant
October 14, 2024
Answered

We sold an image for 10 dollars but it is not adding to my dashboard.

  • October 14, 2024
  • 3 replies
  • 198 views

We sold an image for 10 dollars but it is not adding to my dashboard. I got a message on my gmail that it was sold at 10 dollars. Another problem is that I have many image sales but Dashboard is not added.

This topic has been closed for replies.
Correct answer daniellei4510

If it's the email I think you're talking about, it will only show one image as an example, plus the total of all images sold the previous day or two.

3 replies

Jill_C
Community Expert
Community Expert
October 14, 2024

Click on View My Statistics above the sales graph. Then choose "Activity" from the "Select Data Type" drop down. Then change the date range if necessary. You will see all sales in descending order with most recent at the top of the list. I'm curious what License sold for $10. I've never experienced a $10 sales, as that amount doesn't align with the 33% royalty on existing subscriptions.

Jill C., Forum Volunteer
RALPH_L
Community Expert
Community Expert
October 14, 2024

The total of sales should reflect on your dashboard. Usually, the email is a few days behind. Check your earning statistics. 

daniellei4510
Community Expert
daniellei4510Community ExpertCorrect answer
Community Expert
October 14, 2024

If it's the email I think you're talking about, it will only show one image as an example, plus the total of all images sold the previous day or two.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.