Skip to main content
Inspiring
March 25, 2025
Question

What makes my account qualified?

  • March 25, 2025
  • 1 reply
  • 240 views

Hello,

I noticed that the file upload feature via SFTP is exclusive to qualified accounts, and I seem to have access to it as well. I'm curious — what made my account qualified? Is it because of the quality of my images, my sales performance, or something else?

1 reply

Jill_C
Community Expert
Community Expert
April 3, 2025

I don't think anyone knows why certain accounts have access to the SFTP function and others don't. It seems to be older, established accounts that have this feature. I've never used the feature, but it is available on my account; I've been a Contributor since 2016.

Jill C., Forum Volunteer
Inspiring
April 3, 2025

Yes, but my contributor account is only six months old and this feature was even available when I first created it. When I asked the contributor team about it, they responded, "We can't share this information because it's private."

Jill_C
Community Expert
Community Expert
April 3, 2025

Adobe does not reveal their internal business processes and policies.  

Jill C., Forum Volunteer