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ZALEZPHOTO
Legend
August 30, 2026
Answered

What's going on with the recent account suspensions and how to reduce suspension

  • August 30, 2026
  • 12 replies
  • 151 views

The bottom line is that Adobe is prioritizing the quality and integrity of its library amid the explosion of AI content and attempts to game the system. In my opinion, Adobe is partially to blame for that explosion, which is not an indictment on them, worrisome would be not fixing a known problem. This has resulted in more aggressive (and sometimes blunt) enforcement, which is why more accounts are being suspended.

It’s really simple people, staying honest 99% of the time will not cut it! 100% is a must!

Here are some tips everyone should exercise:

  • Submit only high-quality, distinct work. Avoid uploading many near-identical images or vectors.
  • Properly label all generative AI content.
  • Never use artist names, brand names, or real people’s names in titles, keywords, or prompts.
  • Keep metadata clean and accurate.
  • Follow the “up to 3 variations” guideline for similar content.
  • Avoid sudden, extreme spikes if possible (you can’t fully control this, but be aware it triggers reviews).
  • Do not buy your own content or participate in any download-exchange groups.
  • Use only one contributor account unless you have official written approval for more.
  • Keep your tax information, payout method, and personal details consistent and accurate.
  • Review Adobe’s latest Contributor Guidelines regularly (they update them).
  • Don’t upload content you don’t fully own the rights to.
  • Avoid using VPNs that jump between countries when logging into your contributor account.

 

 

    Correct answer Madeleine2182

    @Nancy OShea I think the points each of you make are absolutely correct and this is a huge part of the problem. There are so many factors all at once and Adobe is not handling it particularly well.

    Adobe has invited an AI influx which has led to problems with false positives and crappy content which in upsetting their customers and their photographer/designer/videographer contributors.

    There are people trying to game the system by uploading vast amounts AI content and not flagging it as such which is affecting Adobe’s reputation in the market.

    Adobe’s systems are struggling to tell what is AI, what is fraud etc so it’s on a bit of a banning spree and their support team simply doesn’t have the bandwidth to cope. Some contributors (myself included) have been caught up in external fraud and have no way of protecting themselves.

    Sincerely hoping there are some positive changes soon.

    12 replies

    Nancy OShea
    Community Expert
    Community Expert
    August 30, 2026

    I am certain there’s much more to this than any of us are privy to. 

     

    All I know is what I’m seeing reported in the Stock buyers forum.  Feedback there suggests a sharp increase in quality problems, especially from vector graphics.  

     

    Stock recently raised the minimum size requirements on vectors from 4 megapixels to 15 megapixels. When vectors are not sized appropriately, small vectors download as low-res rasterized JPEG or PNG files instead of high-quality EPS or AI files. Vector contributors need to be aware of the revised submission requirements & best practices below:

    1. https://helpx.adobe.com/stock/contributor/submit-your-content/submit-vectors/technical-requirements-for-vector-submissions.html
    2. https://helpx.adobe.com/stock/contributor/submit-your-content/submit-vectors/design-requirements-for-vector-submissions.html
    3. https://helpx.adobe.com/stock/contributor/submit-your-content/submit-vectors/legal-requirements-for-vector-submissions.html
    4. https://helpx.adobe.com/stock/contributor/submit-your-content/submit-vectors/vector-creation-best-practices.html

     

    Nancy O'Shea— Product User & Community Expert
    ZALEZPHOTO
    Legend
    August 30, 2026

    Ralph, I don’t see where you and I disagree.

    I’m address your concern as part of my comments:

    “In my opinion, Adobe is partially to blame for that explosion, which is not an indictment on them, worrisome would be not fixing a known problem”

    The question is whether we choose to believe Adobe is trying to solve these issues, or believe they don’t care about the contributors submitting above average work. 
    Unfortunately, I have to say I expect my account getting suspended in the next 12 months particularly for submitting photos shot with my razor sharp 102mp camera, and an auto message indicating the quality is not good enough… then every time I resubmit 95% are accepted. I choose to believe they are improving their algorithms, fixing the issue with cases like yours, while continuing to crack down with the idiots ruining the experience for the rest of us.

     

    ZALEZPHOTO
    RALPH_L
    Community Expert
    Community Expert
    August 30, 2026

    @ZALEZPHOTO Sorry, but you are putting the blame on the contributor. My account was suspended because of repeated submission of AI generated assets that were not tagged as being AI generated. Fact is, I have never submitted AI generated assets. Only photos. The automated review of my assets mistakes my photos as being AI generated. I have no control over this procedure.
    Why is this happening? Simple. The quality of edited photos is so perfect due to the technical advancements in the image software that moderation robots can not distinguish them from AI.

    Ricky336
    Community Expert
    Community Expert
    September 1, 2026

    @RALPH_L 

    I think a problem that a photo is being flagged as AI, just could be that due to the AI editing in Lightroom/Photoshop like Generated Remove, AI noise reduction, AI in just about everything in the editing programme maybe a reason, therefore, due to this, the edited photo using AI, is therefore AI generated!?

    Is that possible? So that would mean all photos are now AI! 😂

    jodij28273193
    Inspiring
    August 30, 2026

    I am not convinced that's the total problem. I think there are countless scams in many countries. And scam artists are buying pictures by the dozens and not paying for them, somehow, or canceling their credit cards or paying with fraudulent credit cards. Unfortunately, there is no way the contributor can help this, but Adobe's back office should be able to straighten it out and not punish the contributor. And they should certainly answer the contributors in a timely manner, as this is some contributors' livelihood. 

    ZALEZPHOTO
    Legend
    August 30, 2026

    Anything is possible Jodi. While that scenario is possible, finding and using images without permission is very easy, the purpose of buying is not dealing with copyright infringement.

    I believe the main reason is Adobes attempt to reduce the acceleration of bad content and bad practices.

     

    ZALEZPHOTO
    Nancy OShea
    Community Expert
    Community Expert
    August 31, 2026
    • Adobe Stock needs to get their own house in order first.
    • The vetting process is severely broken. Too many false positives and too much crappy content is getting accepted into inventory.
    • Whatever the reasons, the current system is flawed. It’s failing customers and it’s not working swiftly enough for suppliers who have had their accounts deactivated. 

    Just my 5 cents.

     

    Nancy O'Shea— Product User & Community Expert
    Known Participant
    August 30, 2026

    oh thanks it helps alot