What to do if you can't submit your work on multiple accounts.

Forum|Forum|7 months ago
December 3, 2025
3 replies
334 views

I'm experiencing a multi-account restriction that prevents me from submitting my work, but I've checked all my email and cell phone numbers to make sure I don't have any other accounts. How do I handle this!

Below:
Our [Account and Submission](https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html) policy does not allow multiple Contributor accounts.

多账户无法提交作品，该如何处理。

Troubleshooting

Abambo

Community Expert

There is probably a second accound registred with your mobile phone number. It may be a very old one, however.

ABAMBO | Hard- and Software Engineer | Photographer

A

Anonymous

Yes indeed, I have canceled that old account last month. But so far this new one is still not working.
What should I do now? What should I do to solve this problem? Is there a relevant solution?

daniellei4510

Community Expert

Is this information of any help?

"To cancel your Adobe Stock contributor account, you need to request deletion via the Contributor Portal's "Contact Us" link or by emailing contributor-support@adobe.com, as Adobe handles contributor accounts separately from standard subscriptions; however, you must first settle any earnings (>$25) and delete your main Adobe ID after the contributor account is gone, and remember, you'll lose all your uploaded work and can't contribute again. "

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.

Jill_C

Community Expert

Do you have an existing Stock Contributor account? Use the contact us link on that account to reach out to Contributor support.

Jill C., Forum Volunteer

A

Anonymous

I was only able to contact by email, but I was not given a relevant solution.

RALPH_L

Community Expert

You cabn only have one account. Multiple accounts will result in a suspension of all accounts. The account you login with to upload an image is the only account you can use.

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