Known Participant

Answered

Why Are All Contributors Not Treated the Same Way? What’s Happening in Internal Adobe Promotions?

Forum|Forum|1 year ago
February 5, 2025
7 replies
4283 views

Recently, I wrote a post about a contributor named Asad, whose images are extremely low quality, not even titled, yet he was getting thousands of downloads within a week of creating an account and breaking all the rules by creating multiple accounts. Nobody answered my question. We can somehow accept that the guy bought sales from outside, but how are moderators even accepting his images?

Today, I have seen him again with another account, once again appearing in today’s "Recent Top Sellers" list. This guy, with extremely low-quality, untitled images, is getting thousands of downloads again, while contributors like us work hard, create high-quality images daily, wait up to 15 days for approval, and still get no downloads.

I just want to know why.

Correct answer Jilmary

I came across his profile today and I was surprised by the grapefruit slices picture. I was wandering why it passed the moderators. But now that I see your question, I think there's something fishy

A

abdullah3517833702yp

Known Participant

Man, I just don’t get it .How is he bringing in so many sales? What’s the secret formula?

Nancy OShea

Community Expert

Man, I just don’t get it. How is he bringing in so many sales? What’s the secret formula?
By @abdullah3517833702yp

==========

Short answer: It's not human. It's a bot -- possibly collaborating with other bots.

Report the matter to Stock Contributor Support, who has authority to shut down & terminate offending accounts.

Fellow users in this community can't do anything about it. We don't work for Adobe.

Nancy O'Shea— Product User & Community Expert

jacquelingphoto2017

Community Expert

Hi @optimistic_vibrancy8856 ,

First off, no work of any contributor will submit without a caption. The contributor in question uses one caption for all his files. Interestingly the caption is relevant. His files are all Generated images. I have not come across any Guideline that says you cannot use one caption for multiple files. However, the guidelines says that the Captions must be relevant. Also one contributor should not copy the meta data of another. Probably Adobe need to look into this and restrict the number of images that can have the same caption or insist on descriptive captions.

Apparently a few errors slipped through, but judging from the images I look at closely I would not say they have extremely low quality. Besides, if the quality is that bad, customers will return them anyway.

Best wishes

Jacquelin

O

optimistic_vibrancy8856Author

Known Participant

Okay, that’s enough. Adobe clearly states: Don’t add 'generative AI' to titles. And you’re saying the titles are relevant? Wow.

And about quality—look at how strict Adobe is with new contributors. Their images get rejected constantly, and when they ask why, people like you are here saying things like, ‘Oh no! A single stray hair isn’t perfectly attached to the subject’s head—rejected!’ Right?

jacquelingphoto2017

Community Expert

Hi @optimistic_vibrancy8856 ,

Let me set this record straight. "People like me" have been contributing to Adobe Stock for several years with no indication of receiving any favoured treatment by the review moderators. Besides, how could they since our accounts are not flagged for favoured treatment. People like me too have refusals on Adobe Stock that are accepted and sold on all other platforms we submit to. Therefore, I suggest you drop the attitude and send an e-mail to Adobe Stock regarding your concerns. It was pointed out to you that no one here have authority to do anything about your concerns.

The contributor did not add "Generative AI" to the title. The contributor had "Generated Image", so technically did not violate that guideline. The review moderators are adequately trained and if they accept those images, then they must know why they did so. Do not come here to take out your frustration on other contributors that volunteer their valuable time on the forum to assist others who genuinely need assistance.

Best wishes

Jacquelin

photorebelle

Inspiring

I agree that the quality of their images is questionable, as well as their ranking, but how can you know that this contributor has created multiple accounts?
They seem to be selling a lot of poor-quality images, which is strange! But as for the rest, I think it's Adobe's business.

O

optimistic_vibrancy8856Author

Known Participant

It’s strange that everything about that account seems wrong, yet you’re questioning me. I’ve reported these users before, and every time they get banned, they come back with a new account.Adobe doesn’t allow repeat account creation after bans, so how does this keep happening? Also, check their account—it only has around 10 pages of content, always fresh. That alone proves they’re making new accounts after each ban

jacquelingphoto2017

Community Expert

Hi @optimistic_vibrancy8856

Direct your question to Adobe Stock. This forum is not monitored by staff members. It is monitored by fellow contributors. There's nothing we can do to solve your concerns.

Best wishes

Jacquelin

daniellei4510

Community Expert

We feel your pain. Do you have evidence of the multiple accounts? You only mentioned one that I'm aware of. And I'm not clear what you mean by "bought sales from outside?" As @Ricky336 mentioned, it's best you contact contributor support, with supportive evidence. I looked at the portfolio you mentioned, and there are so many assets that should never have been accepted. Hopefully, those were early on, before moderators were trained to refuse such submissions. As for the contributor's high sales, there is no accounting for taste.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

O

optimistic_vibrancy8856Author

Known Participant

Yes, I’ve been seeing this guy repeatedly pop up in the 'Recently Top Sellers' list displayed in the Insights. On January 27th, I saw it, reported the issue, and it seems that account was banned. But now, somehow, he’s back again today. I don’t understand how Adobe keeps accepting his images in the first place.

These people are always the same, and I remember some notable names—Asad, Syed, and others. When you check the 'Recently Top Sellers' list, just look for these guys—they’ll always be there. That itself is evidence that they have multiple accounts.

And about the sales—I never said they definitely bought sales from outside. What I meant was, even if they did, that would still be a contributor breaking the rules. But the interesting part is: how are moderators approving their images in the first place? The images are extremely low quality, the titles and keywords are completely out of topic, and yet they keep getting accepted. That’s the real issue, So, who’s really doing wrong here? The contributor, the moderator, or both?

A

abdelaziz34170956s376

Participating Frequently

Even the technical requirements are not available, for example, the size of this image is 1792 x 2304px, knowing that it should not be less than 3000px

on one side. This is really confusing.

Abambo

Community Expert

Even the technical requirements are not available, for example, the size of this image is 1792 x 2304px, knowing that it should not be less than 3000px

on one side. This is really confusing.

By @abdelaziz34170956s376

The limit is 4 mega pixels. You can't upload an asset that is here off. The given example is slightly above the required minimal size.

ABAMBO | Hard- and Software Engineer | Photographer

Jill_C

Community Expert

You are not addressing Adobe directly here in this forum and will get no response from them here.

Jill C., Forum Volunteer

O

optimistic_vibrancy8856Author

Known Participant

I know that. I’m asking this question to you all—the same people who always say that moderation takes up to 8 weeks, that moderators are very strict, that images must be high quality with no mistakes, and that titles and keywords must be perfect. You also say it takes ages to get downloads and that patience is the key. That’s exactly why I said, ‘Let’s see if my question actually gets an answer this time.

Ricky336

Community Expert

That’s exactly why I said, ‘Let’s see if my question actually gets an answer this time.

By @optimistic_vibrancy8856

I'm afraid to say that your question won't be answered here. Try contacting contributor support - it's all that I can suggest. It's not the first time this has happened. I think it is a constant battle to sort out genuine people from fake!