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Participating Frequently
April 7, 2021
Answered

Why are files rejected? [Technical Issues]

  • April 7, 2021
  • 3 replies
  • 1123 views

Curious why an image like this would get rejected. I provided model releases for both models as well as witness signatures, etc.

 

[Edited by moderator for clarity.]

 

This topic has been closed for replies.
Correct answer jacquelingphoto2017

Hi @romancephotos , 

You did not say what was the reason for rejection that was given to you. 

These are really nice images - well focused. The cropping is a bit too tight. Cropping the man is not an ideal composition.

You need to add more light in the shadow areas. Also the highlights are a bit too high. You probably could add just a slight warmth.

There is a slight blue cast in the shadow area. That shows in the woman's face. And on the man's fist.

The highlights is too high causing details to be lost at some edges. 

I can see that you tried to utilize lighting. However you might need to improve with the use of fill lights so that you do not have very black (harsh, hard) shadow areas in your photos.

 

Best wishes

JG

Photographer and Nutrition Author

 

 

 

3 replies

Anjeliekhan
Participating Frequently
July 2, 2021

Can someone guide me what is the issue in this picture? Thanks 

Abambo
Community Expert
Community Expert
July 3, 2021

Hi @Anjeliekhan,

I see you have created your thread with this, which is the correct way to do.

 

People wanting to help should do so here: https://community.adobe.com/t5/stock-contributors/my-stock-picture-reject-for-tecnical-issue/td-p/12153392

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
April 8, 2021

There is always a refusal reason given. If I remember well, there are 10 different reasons that are sent out when a picture gets refused. The moderator, however, selects only the first reason he or she sees.

 

These are only some of the refusals I got. The reason is quite broad, but nevertheless it's a hint where you need to look.

 

From what I see: You have a problem with the white balance. Also, to a lesser extent: Give room to the left and right and the top of the pictures.

 

If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html
Please read the contributor user manual for more information on Adobe stock contributions: https://helpx.adobe.com/stock/contributor/user-guide.html
See here for rejection reasons: https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
and especially quality and technical issues: https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

 

ABAMBO | Hard- and Software Engineer | Photographer
Participating Frequently
April 8, 2021

Mine show up as "Techniquel Problem"

jacquelingphoto2017
Community Expert
Community Expert
April 9, 2021

Hi @romancephotos ,

My description covers that refusal reason.

Best wishes

JG

 

jacquelingphoto2017
Community Expert
jacquelingphoto2017Community ExpertCorrect answer
Community Expert
April 7, 2021

Hi @romancephotos , 

You did not say what was the reason for rejection that was given to you. 

These are really nice images - well focused. The cropping is a bit too tight. Cropping the man is not an ideal composition.

You need to add more light in the shadow areas. Also the highlights are a bit too high. You probably could add just a slight warmth.

There is a slight blue cast in the shadow area. That shows in the woman's face. And on the man's fist.

The highlights is too high causing details to be lost at some edges. 

I can see that you tried to utilize lighting. However you might need to improve with the use of fill lights so that you do not have very black (harsh, hard) shadow areas in your photos.

 

Best wishes

JG

Photographer and Nutrition Author

 

 

 

Participating Frequently
April 7, 2021

JG, they didn't say the reason why they rejected them, just that they are rejected...  But it's not just those that got denied...  Here are some from that set that they declined as well...  I consider my work to be high quality so I am lost on this one...

jacquelingphoto2017
Community Expert
Community Expert
April 8, 2021

Hi @romancephotos ,

Please follow the instructions below to find reason for rejection. 

On the top black menu bar of your contributor account click on Uploaded Files.

On the new page, below the black top menu bar click on Not accepted.

Click on the thumbnail of the rejected file on the left of the page.

Read what it says on the right of the page.

Let us know the information there.

 

Please Note:

There is also a link from the e-mail notification that takes you there.

Best wishes

JG

Photographer and Nutrition Author