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brianm79468412
brianm79468412
Participant
July 1, 2017
Answered

Why can't I see my images

  • July 1, 2017
  • 3 replies
  • 2011 views

I've only got one image on my portfolio and I'm working to add more. What I'm curious about is when I go to the Adobe Stock site and search for the title of the image in my portfolio it doesn't appear on the page. Why is that?

This topic has been closed for replies.
Correct answer MatHayward

The title is not searchable within Adobe Stock. Only keywords are used for our internal search engine. The title is helpful for external search engines such as Google and Bing.

Kind regards,

Mat Hayward

3 replies

M
mars lewis
Inspiring
October 30, 2018

It is not a safe search issue. If it was, other images would also not appear. If I give someone this link:

Mars Lewis photos, images, assets | Adobe Stock

They currently will not see the image in question (#229475724), even with safe search set to the correct setting.

I have verified this on several Mac and Windows computer systems for myself, and with peers that I sent the link to. I want all my images to appear on my profile page when safe search settings are not engaged.

Test the link for yourself.  Image  229475724) will not be included on the page.

MatHayward
MatHayward
Legend
October 30, 2018

I see what you are saying. It does appear to be a safe search issue but not one that can be disabled from within your profile page for some reason. I am looking into this for you and will get back to you when I learn something.

You can search by image number and the file appears fine as verification it is properly indexed. The issue is viewing it from your profile page which shouldn't be a problem.

Thanks for your patience,

Mat

M
mars lewis
Inspiring
October 29, 2018

I am having a similar problem. One of my images is not appearing on my profile page. I usually see all my approved images on my Adobe Stock profile page. Why would this be? The image number is #229475724https://stock.adobe.com/stock-photo/id/229475724

MatHayward
MatHayward
Legend
October 29, 2018

I have already answered this question in the thread you opened.

-Mat

MatHayward
MatHayward
Legend
October 30, 2018

That image is still not coming up on my profile page. i am not talking about not coming up in a search. I should be able to see all my approved images on my portfolio profile page. Correct?

The image number is #229475724

Forgive me for opening another thread. I'll focus on this thread only from this point forward. Thanks


Did you check and confirm safe search is disabled in your settings?

MatHayward
MatHaywardCorrect answer
Legend
July 21, 2017

The title is not searchable within Adobe Stock. Only keywords are used for our internal search engine. The title is helpful for external search engines such as Google and Bing.

Kind regards,

Mat Hayward

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