Skip to main content
Participating Frequently
Sep 24, 2025 4:59 PM UTC
Question

Why does this image not be approved?

This Vector file (250327) has been sitting as "screening" more than 3 months.
I also upoloaded the same inage as in PNG.  
Both are still in "screening" and haven't approved or rejected.

The second picture I attached (PNG of 8 bages ) was approved as soon as I uploaded 3 months ago.

Could you tell me why it is not approved?

Thank you

5 replies

inklioAuthor
Participating Frequently
Oct 5, 2025 6:30 PM UTC

Thank you for your advice.
I deleted the pending images and re-submit with a new file name 10 days agao, but it they are sitting  at the pending panel.
At this point, what can I take the next step?

Translate
daniellei4510
Community Expert
Community Expert
Oct 5, 2025 6:41 PM UTC

When you submitted your assets, a message would have appeared stating that it can take up to 8 weeks to have assets reviewed. You simply need to continue waiting.

Translate
Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
Nancy OShea
Community Expert
Community Expert
Sep 24, 2025 10:05 PM UTC

After 3 months, it's probably lost. 

Delete it from your Review Panel. Rename the file and resubmit. 

 

Translate
Nancy O'Shea— Product User & Community Expert
daniellei4510
Community Expert
Community Expert
Sep 24, 2025 5:04 PM UTC

This is a common issue. Delete the pending image and re-submit with a new file name, thus having it be treated as a new submission.

Translate
Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.