Skip to main content
A
ayuse
Participant
October 17, 2025
Answered

why is my account suspended?

  • October 17, 2025
  • 3 replies
  • 219 views

Hello... I'm sorry, why was my account suddenly suspended? What's the reason? I don't feel like I did anything wrong. Please respond and advise me.

Correct answer daniellei4510

You are not addressing Adobe here but contributors like yourself, and we can do nothing to be of assistance. Use the "Contact us" link to ask for details and wait for a response if you have not already done so. It will most likely be awhile before you hear from them, other than a possible generic email notifying you that your email has been received. Keep an eye on your junk or spam folder if necessary. Do not attempt to contact Adobe repeatedly, as doing so only slows down Adobe's investigation.

3 replies

RALPH_L
Community Expert
RALPH_LCommunity Expert
Community Expert
October 18, 2025

You are shown a "Contact us" link. Use it!

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    October 17, 2025

    Adobe likely detected suspicious account activity.
    1) Unusual sales or refunds.
    2) Unauthorized use of protected Brand Names in keywords/descriptions.
    3) Content spamming or using multiple accounts.
    4) Complaints / 'Take Down Notices' from 3rd parties.
    5) Other violations of Stock Contributor Terms. See below.
    https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

    Contact Stock Contributor Support: https://contributor.stock.adobe.com/contact

    This matter is solely between you and Adobe Stock, not fellow Contributors in this user-to-user community.

    Good luck.

     

    Nancy O'Shea— Product User & Community Expert
    daniellei4510
    Community Expert
    daniellei4510Community ExpertCorrect answer
    Community Expert
    October 17, 2025

    You are not addressing Adobe here but contributors like yourself, and we can do nothing to be of assistance. Use the "Contact us" link to ask for details and wait for a response if you have not already done so. It will most likely be awhile before you hear from them, other than a possible generic email notifying you that your email has been received. Keep an eye on your junk or spam folder if necessary. Do not attempt to contact Adobe repeatedly, as doing so only slows down Adobe's investigation.

    Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices