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Nouh Emad
Participant
September 2, 2026
Question

why my account blocked

  • September 2, 2026
  • 2 replies
  • 50 views

Hello
My account had be blocked since 27th of Jan and till now i have no information about it, i tried emailing them through submitting page and have no answers till now , with no clarifications or any periods about how long it would takes, how could i contact them? what is the period for the deactivation? is there any other options to contact them other than the deactivation page ?

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    September 2, 2026

    See the link below. 

     

    After 7 months, I’d say your relationship with Adobe Stock has ended. If they were inviting you back, you would have been notified by now.  These are the contract TERMS you agreed to when you joined. 

    https://helpx.adobe.com/stock/contributor/content-policies-guidelines/content-policies/content-submission-requirements.html

    https://www.adobe.com/go/contributor-agreement

     

    Submit to outside services. 

     

    Nancy O'Shea— Product User & Community Expert
    daniellei4510
    Community Expert
    daniellei4510Community Expert
    Community Expert
    September 2, 2026

    Investigations can take weeks or even months to complete, depending on the number of cases ahead of yours. You apparently used the Contact us link and that is all you can do. Now you wait. Further attempts to ask for updates can result in prolonging Adobe’s investigation.

    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
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