Skip to main content
Participant
May 1, 2024
Answered

Why my some files not reviewed

  • May 1, 2024
  • 3 replies
  • 669 views

Hi everyone, I uploaded some files more than a month ago, after that I uploaded several new ones and they were reviewed. But the old ones are not reviewed. Can anyone tell me what the reason is?

This topic has been closed for replies.
Correct answer Jill_C

Though Adobe normally reviews images on a first-in/first-out basis, it is not uncommon for them to be reviewed out of sequence. It probably has to do with how the queues are allocated among reviewers. Perhaps some reviewers work through their queues faster than others.

3 replies

Abambo
Community Expert
Community Expert
May 1, 2024

First: the time Adobe shows is the upload time, not the submission time. But it's the submission time that counts for the waiting time. Second: as long as you are not over the 8 weeks time slice, you are still inline with the guidance.

 

Many users reported out of order moderation. We need to live with that.

ABAMBO | Hard- and Software Engineer | Photographer
Li TaAuthor
Participant
May 1, 2024

Thank you for reply

Abambo
Community Expert
Community Expert
May 1, 2024

You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
May 1, 2024

Though Adobe normally reviews images on a first-in/first-out basis, it is not uncommon for them to be reviewed out of sequence. It probably has to do with how the queues are allocated among reviewers. Perhaps some reviewers work through their queues faster than others.

Jill C., Forum Volunteer
Li TaAuthor
Participant
May 1, 2024

Thank you for reply. I got the feeling that a certain topic is not being reviewed, because since the old content was uploaded, the new one has been approved 3 times

Jill_C
Community Expert
Community Expert
May 1, 2024

Adobe does not allocate assets to Moderators for review by topic; however, we do know that they allocate by file type. For instance, photographs in one queue, videos in another, and Gen AI assets in another.

Jill C., Forum Volunteer
Known Participant
May 1, 2024

I have no idea the process that use but the same thing happens with mine.