why not accept my 6 trifold brochure?

Sorry, we do not have insight into your account. You need to give us more information, like the rejection reason and a screen copy of the brochure to start

What was the submitted file type?

Is it fully editable in Illustrator?

You will have to give us more information and you should post the original photo or image that was refused. 

Please remember, we are not Adobe employees.