Skip to main content
Participant
Jun 28, 2025 2:33 PM UTC
Question

Why this png image is rejected they say quality issues.

Why this png image is rejected they say quality issues it is perfect and uplcaled good quality png.

3 replies

jacquelingphoto2017
Community Expert
Community Expert
Jun 29, 2025 1:20 AM UTC

Hi @Waseem35297664szvg ,

The edge of the picture becomes jagged when zoomed.

 

Best wishes,

Jacquelin

Translate
Nancy OShea
Community Expert
Community Expert
Jun 28, 2025 9:57 PM UTC

Here's what your competition is doing. Floating mobile phone icon generated with AI. 

Unlike yours, this example is a commercial quality (5120 x 3584) JPEG with good design and details. 

As a customer, which one would you buy? 

 

 

 

Also, PNG is for vector graphics or rasters containing transparency. See PNG requirements below.

https://helpx.adobe.com/stock/contributor/help/png-with-transparency.html

 

Hope that helps. 

 

Translate
Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Community Expert
Jun 28, 2025 8:01 PM UTC

The edges aren't very smooth and look pixelated.

Translate
Jill C., Forum Volunteer