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bRollGO
Inspiring
February 2, 2022
Question

Why was asset rejected because "Submitted but missing"?

  • February 2, 2022
  • 2 replies
  • 285 views

Why was my asset that I submitted to Adobe Stock rejected because "Submitted but missing".  Could you please share and provide me with some insight so I may resolve. 

 

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
February 2, 2022

What did you submit -- JPG, AI, EPS, SVG, video?

 

Read your Stock Contributor Guide's Content Requirements section.  Maybe your asset became corrupted or was not the the right file type?

 

 

 

 

 

 

Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
Community Expert
February 2, 2022

This looks like you tried to contribute to Adobe stock and your contribution got rejected. I will move this to the contributor's forum.

 

Please share the exact message with us, as what you give to us as a refusal reason is new to me. Was the message in English?

 

ABAMBO | Hard- and Software Engineer | Photographer
bRollGO
bRollGOAuthor
Inspiring
February 5, 2022

"Submitted but missing" was the stated reson for rejection. It's occurred with a couple of video assets.