Why was my Adobe Stock video asset rejected because "Submitted but missing"?

Forum|Forum|4 years ago
February 2, 2022
3 replies
162 views

Why was my Adobe Stock video asset rejected because "Submitted but missing"? What is "Submitted but missing referreing to? I'd appreciate your insight so that I may resolve.

Thank you,

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Nancy OShea

Community Expert

Did you check to be sure the video file is not corrupted?

Does your video meet the technical requirements?

Maximum duration: 60 seconds

Maximum file size: 3900 MB (3.9 GB)

ProRes or H.264
1920x1080
2048x1080
3840x2160
4096x2160
Do not convert clips from their native frame rate unless you’re submitting a slow motion or fast motion video.
Shoot at standard frame rates: 23.98, 24, 25, 29.97, 30, 50, 59.94, 60

https://helpx.adobe.com/stock/contributor/help/video-requirements.html

Nancy O'Shea— Product User & Community Expert