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Participant
July 25, 2025
Question

Why was my group office collaboration image rejected?

  • July 25, 2025
  • 4 replies
  • 208 views

Hi everyone,
I submitted a high-quality image of a diverse group of office colleagues happily collaborating in a modern workspace. The lighting and composition seem good, and everyone looks natural and engaged. However, the image was rejected without a clear reason. Could it be due to visible post-it notes, lack of model releases, or something else I’m missing?
I’d really appreciate any insights from the community to help me improve future submissions. Thanks!

4 replies

Abambo
Community Expert
Community Expert
July 26, 2025
quote

However, the image was rejected without a clear reason. 


By @ainimestudio


There is always a clear reason for a rejection. You should tell us that clear reason (like “quality issues”, which means that the asset does not follow the required quality rules established by Adobe, even if you think that it is “high-quality”) so that we can look into the picture knowing the rejection reason. 

 

You need indeed checking your asset at 100% (or even 200%). If you are doing generative AI, you need to check hands, faces (teeth, nose, eyes, hair), clothing, writings, geometric objects (like the lighting, windows, boards:

), in addition to noise. You will see many errors in your image, each one will trigger a refusal. The moderators do not go into the specifics, as they refuse on the first issue, they see. But you need to correct all of them, before submitting. 

 

If there are so many as in your asset, you will probably need to give up, as addressing all issues would mean that you recreate the whole picture.

 

As a side note: upscaling will enhance the issues, so you should correct before upscaling, and check again after upscaling. The asset should still be in focus. 

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
July 25, 2025

The gibberish text on the whiteboard and post-its would also have been a quality rejection.

Jill C., Forum Volunteer
Nancy OShea
Community Expert
Community Expert
July 25, 2025

I assume the rejection reason was for Quality/Technical issue?

 

AI makes many, many mistakes, especially with details.

The white board text is gibberish. 

Look closely at hands, fingers, hair, clothing & jewelry. I see a man's belt that is half brown & half black (???). 

There are too many AI drawing errors to list.  I would scrap it and try again with a less complex text prompt.  

 

 

Nancy O'Shea— Product User & Community Expert
daniellei4510
Community Expert
Community Expert
July 25, 2025

More people, more problems when it comes to AI. Releases are not required for AI. You would have received a reason for rejection, such as quality or technical issues, which I suspect was the reasoning in your example. View your assets at 100-200% prior to submission. Pay particular attention to hands, clothing, buttons, hair, teeth, lips, etc.

 

 

 

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Participant
July 26, 2025

Thank you very much