Widespread SMS Gateway Error: Cannot add Pakistani (+92) mobile number to new Contributor Account
Hello Adobe Community and Support Team,
I am trying to complete my registration process for a new Adobe Stock Contributor account, but I am completely stuck on the mobile phone number verification step.
When trying to add my number, I keep getting the generic error: "An error occurred while performing this action. Please try again later."
I have carefully verified that I am formatting the number correctly (removing the leading zero after selecting the country code, e.g., +92 309xxxxxxx). I have also tried every troubleshooting step recommended in similar threads, including:
- Clearing browser cache and cookies
- Trying alternative browsers (Chrome, Edge, Safari)
- Attempting the setup using Mobile Data instead of local Wi-Fi
- Trying a completely separate mobile network carrier SIM card
- Attempting the setup via the Adobe Creative Cloud mobile application
None of these options work, which heavily suggests a recurring routing/gateway failure between Adobe's international SMS verification provider and telecom networks in Pakistan (+92).
Could an Adobe Administrator or Employee please look into my account or advise on how to bypass this verification screen so I can access my Contributor Dashboard?
Thank you.
