Skip to main content
Vidal25
Participant
March 11, 2021
Answered

Will I receive a payment from my blocked Adobe Contributor account?

  • March 11, 2021
  • 2 replies
  • 392 views
Hello,
My account was blocked on March 9. I'm still trying to get my account back.
However, on March 1, I asked for payment for my past sales. But I still haven't been paid.
Could there be a situation with my account being blocked?
After all, I requested payment 1 week ago.
I'll be happy if you can help me.

 

This topic has been closed for replies.
Correct answer Abambo

Payments are not executed by an automated system, so there is some time needed for processing. In addition, payments are executed physically only twice a month if I'm correctly informed. It may however be that your account has been blocked because of your payment request as some irregularity has been detected. An e-mail has been sent by Adobe to explain the measures, so you should refer to that e-mail for further information.

 

Adobe does not discuss your private matter with you in this public forum. All requests should be sent to the stock contributor support. Need help? (Stock Contributor Support) 

 

2 replies

Participant
June 29, 2023

How did your case end?

Abambo
Community Expert
Community Expert
June 29, 2023

In 2021 and with a user having not been online since 2021, I suppose that the contributor stayed blocked, because his defense did not persuade Adobe. 

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
March 11, 2021

Payments are not executed by an automated system, so there is some time needed for processing. In addition, payments are executed physically only twice a month if I'm correctly informed. It may however be that your account has been blocked because of your payment request as some irregularity has been detected. An e-mail has been sent by Adobe to explain the measures, so you should refer to that e-mail for further information.

 

Adobe does not discuss your private matter with you in this public forum. All requests should be sent to the stock contributor support. Need help? (Stock Contributor Support) 

 

ABAMBO | Hard- and Software Engineer | Photographer
Vidal25
Vidal25Author
Participant
March 11, 2021

Thanks for your answer..