Withdraw money

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Hello. My account has been de-activated but I had 228$ in my account how can I withdraw it? I have written emails related to this issue to support team but nobody helps me. Thanks in advance

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daniellei4510Correct answer

Community Expert

You can't withdraw it until Adobe completes their investigation. I assume you used the Contact Us link on your dashboard to ask for details. All you can do now is wait for them to respond. Sending follow up emails will not help.

Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

daniellei4510

Correct answer

Community Expert

You can't withdraw it until Adobe completes their investigation. I assume you used the Contact Us link on your dashboard to ask for details. All you can do now is wait for them to respond. Sending follow up emails will not help.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

H

H.SoltanliAuthor

Participant

Thanks for your reply. I have used Contact Us link but anyone does not answer me for details I have been waiting over 3 months and still waiting

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Jill_C

Community Expert

Have you checked your spam folders? Sometimes emails from Adobe land in the wrong folder.

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Jill C., Forum Volunteer

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