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jacquelingphoto2017
Community Expert
Community Expert
October 19, 2022

Hi @default24702791nu74xg ,

When you requested the earnings, you should get a pop-up notice saying it will be sent to your bank within seven working day. Adobe's week end is two day. Therefore up to nine days is still within the stipulated time. Today is the eight day. It should be sent off by the end of the day tomorrow, and hit your account by the following day. If you're not notified of its arrival in your account by the 20th, please send a message to Adobe via the "Contact us" at the end of your "contributor" page or "Contributor Account" page. 

 

Please remember to check your spam folder just in case a notice is sent and was wrongly directed to that folder.

Best wishes

Jacquelin

Jill_C
Community Expert
Community Expert
October 18, 2022

I assume you're referring to withdrawing your earnings. The guidelines are 7 working days, but sometimes it takes a bit longer. Today is the 7th working day, so you should see some activity in the next day or two.

Jill C., Forum Volunteer
Participant
October 18, 2022

Thanks for answer