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Participant
September 14, 2025
Answered

Wrong Skrill Email in Payout Details – Request for Assistance

  • September 14, 2025
  • 1 reply
  • 147 views

Hello Adobe Stock Support,

I mistakenly entered the wrong Skrill email [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]  in my payout details.
As a result, my last payout was sent to the wrong account.

Could you please help me to recover or cancel this payout, and guide me on how to update my correct Skrill email for future payments?

Here are my details:
- Contributor ID: 211444499
- Registered Email:[Moderator deleted private information. Please do not post private information like e-mails and phone numbers] 
- Wrong Payout Email:[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]
- Correct Payout Email:[Moderator deleted private information. Please do not post private information like e-mails and phone numbers] 

I would really appreciate your support in resolving this issue.

Thank you for your assistance.

Correct answer Abambo

You need to contact contributor support for that. As long as the payment is pending, nothing did happen. https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
September 14, 2025

You need to contact contributor support for that. As long as the payment is pending, nothing did happen. https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

ABAMBO | Hard- and Software Engineer | Photographer
Participant
September 15, 2025

I really appreciate your help.

Abambo
Community Expert
Community Expert
September 15, 2025

You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer