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December 13, 2025
Question

wrongly selected the American residency option during payout

  • December 13, 2025
  • 1 reply
  • 157 views

When I was about to request a payout, I accidentally selected America as my residency, but I am not from America.

Is this safe, and what should I do to fix it?

The status is currently pending.

 

 

1 reply

daniellei4510
Community Expert
Community Expert
December 13, 2025

If it happens to cause a problem (and it's likely it will), the funds will eventually be returned to Adobe, and you'll be able to request the payout again.

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.
krētifAuthor
December 13, 2025

That’s a relief to hear. If it happens that way, it’s much better than losing the funds. :"

Do you know how long the return process usually takes?

 

Thank you very much.

daniellei4510
Community Expert
Community Expert
December 13, 2025

I don't know for sure, but I suspect in the vicinity of 10 business days once the error is noticed. 

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.