Skip to main content
Participant
August 25, 2020
Question

Your account has a validation status issue

  • August 25, 2020
  • 1 reply
  • 250 views

I researced and everywhere it says that it means the account is blocked. I had a USD 34 payment pending and I keep seeing this exact thing all over the facebook groups where Adobe blocks the account during payout.

 

I don't understand what's happening.

This topic has been closed for replies.

1 reply

jacquelingphoto2017
Community Expert
Community Expert
September 13, 2020

Hi Parth,

You would have received a notification of the validation issue from Adobe If you do not see it in your in box, please check your spam folder. Otherwise you may contact Adobe directly via the contact information at the bottom of your page.

 

Best wishes

JG

Parth2Author
Participant
September 15, 2020

They're saying my sales were suspecious. I don't understand how that's my problem. Why not just deduct the amount then, why block? 

jacquelingphoto2017
Community Expert
Community Expert
September 16, 2020

Hi Parth2,

 

Did you ask what about it that was suspicious?

The policy actually speaks to purchasing your own assets in order to gain ranking as a cause for suspension, or termination at https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html .

 

Best wishes

JG