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Participant
November 16, 2022
Answered

Your account has a validation status issue

  • November 16, 2022
  • 2 replies
  • 828 views

Would like to ask why i did get this and how to fix this issue.

This topic has been closed for replies.
Correct answer Test Screen Name

It usually takes them a few weeks to look at your case and decide whether to block your account forever or not. Make sure you reply promptly if requested.

2 replies

Test Screen NameCorrect answer
Legend
November 16, 2022

It usually takes them a few weeks to look at your case and decide whether to block your account forever or not. Make sure you reply promptly if requested.

Participant
November 17, 2022

would like to ask whats the following reason why i received an issue like that?

 

Abambo
Community Expert
Community Expert
November 17, 2022

The reason should have been communiceted by now, but basically there are several issues that may be the cause. Here are the most comon that have been reported until now:

  • IP violation by using other ones assets.
  • unusual sales activities. These normally occur when you have published your portfolio on social media, and someone agrees to buy your assets for part of the revenues. 

There may be others. Adobe responds swiftly (not after weeks) to requests for mir information, so watch your e-mails and especially your spam folder, as such messages very often land in the spam folder.

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
November 16, 2022

You have, with that message, got an e-mail that you can contact. You should do that. Adobe does not publicly discuss problems with accounts.

 

Need help? (Stock Contributor Support)

ABAMBO | Hard- and Software Engineer | Photographer
Participant
November 16, 2022

I did but receive no response.

Abambo
Community Expert
Community Expert
November 16, 2022

When did you ask for more information?

ABAMBO | Hard- and Software Engineer | Photographer