Your account has a validation status issue

Work on other things while the process completes. 

Adobe may temporarily suspend or permanently terminate a Stock Contributor account for any of the following:

1) Suspicious sales or refund activity (possible shenanigans),

2) They received an official infringement complaint or "take down" notice from a 3rd party.

3) Suspected violation of Stock Contributor User Terms,

4) A technical problem that only Stock Support can fix.

If you don't hear anything within 10 business days (check your spam folder for reply), send a follow-up email.

This sometimes happens if you break one of the rules of your contract with Adobe. Such as

- resubmitting failed work without fixing it

- consistent mis-tagging or labelling

- including elements of other people's work

- getting any copyright complaint

Adobe will normally tell you the reason, check your Junk Mail just in case.

Do NOT try and contact customer service, you will just confuse them, because you are not working as a customer. Contact contributor support, once, politely, and ask them the problem.