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Participant
April 17, 2023
Answered

Your account has a validation status issue

  • April 17, 2023
  • 2 replies
  • 280 views

I do not understand why. I've been here for over 10 years. Please, help!!! This is the main source of income

This topic has been closed for replies.
Correct answer Nancy OShea

Adobe Stock may temporarily suspend or permanently terminate a Stock Contributor account for any of the following:

  1.  Suspicious sales or refund activity,
  2.  They received an official infringement complaint or "take down" notice from a 3rd party.
  3.  Suspected violation of Stock Contributor User Terms,
  4.  Spamming the system,
  5. A technical problem that only Stock Support can fix.

    Contact Stock Contributor Support. Only they can help with account matters. https://contributor.stock.adobe.com/contact

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
April 17, 2023

Adobe Stock may temporarily suspend or permanently terminate a Stock Contributor account for any of the following:

  1.  Suspicious sales or refund activity,
  2.  They received an official infringement complaint or "take down" notice from a 3rd party.
  3.  Suspected violation of Stock Contributor User Terms,
  4.  Spamming the system,
  5. A technical problem that only Stock Support can fix.

    Contact Stock Contributor Support. Only they can help with account matters. https://contributor.stock.adobe.com/contact

Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Community Expert
April 17, 2023

Community members have no access to your account and can't help with this request. You must reply to Adobe on the contact info provided on the page you encountered when you learned of the problem, and wait for their response. Meanwhile, review the T&C's in the Contributor Agreement to find where you might have erred.

Jill C., Forum Volunteer