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Participating Frequently
August 23, 2023
Answered

Your account has a validation status issue ?

  • August 23, 2023
  • 1 reply
  • 266 views

Hi, Adobe Team

I am having this proble "Your account has a validation status issue"

How can i get my account back.

Best Reagrds

 

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Correct answer George_F

Your account has likely been suspended for potentially violating the Contributor Terms of Use.  At this point you should contact Adobe Contributor Support using the link they provided when you attempted to log in.  Adobe will reply most likely within a few days.  Make sure to watch spam and other folders, my Adobe emails get filtered to the Promotions tab of my email service.

 

There may be an investigation that could last several weeks.  One user reported the investigation lasted 4 weeks.

 

Be patient while Adobe works through the process, and be polite with any follow-up correspondence.

 

The members of the forum aren't employees and we aren't able to help you other than advising you to contact Adobe with the link that's been provided when you log in.  Adobe will only communicate with you about this via email.  Good luck!

1 reply

George_F
Community Expert
George_FCommunity ExpertCorrect answer
Community Expert
August 23, 2023

Your account has likely been suspended for potentially violating the Contributor Terms of Use.  At this point you should contact Adobe Contributor Support using the link they provided when you attempted to log in.  Adobe will reply most likely within a few days.  Make sure to watch spam and other folders, my Adobe emails get filtered to the Promotions tab of my email service.

 

There may be an investigation that could last several weeks.  One user reported the investigation lasted 4 weeks.

 

Be patient while Adobe works through the process, and be polite with any follow-up correspondence.

 

The members of the forum aren't employees and we aren't able to help you other than advising you to contact Adobe with the link that's been provided when you log in.  Adobe will only communicate with you about this via email.  Good luck!

George F, Photographer & Forum Volunteer
Abambo
Community Expert
Community Expert
August 23, 2023

Just to emphasise this: Adobe will answer and will answer by e-mail, but the answer may take time. Do not send multiple requests, the answer will not come faster.

ABAMBO | Hard- and Software Engineer | Photographer