Your account has a validation status issue

Question

My account has been blocked for 3 days. I can't access my account. A message appears "Your account has a validation status issue.I sent a message to the "Contact us" link, but no answer.plzz help me

Abambo · Accepted Answer

Answers take time. You need to be patient. If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

Jill_C · Answer

We have heard here from other contributors with suspended accounts that it can take days or it can take weeks for Adobe to complete their investigation into your account. There's nothing you can do to hasten the process other than be patient.

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