Skip to main content
muhammada24636179
muhammada24636179
Participant
February 8, 2019
Answered

Your account has a validation status issue. You should Contact us.

  • February 8, 2019
  • 6 replies
  • 3623 views

I have a problem for about 1 month. A message appears "Your account has a validation status issue. You should Contact us." on my adobe stock contributor account

And get a message in Email:

Hello,

We would like to inform you that your Adobe Stock / Fotolia account has been blocked. For further details, please get in touch with the Adobe Contributor Relationship team by email to contributor-support@adobe.com.

Kind regards,

Adobe Contributor Relations

PLEASE DO NOT REPLY TO THIS EMAIL.

I Sent a Message To The "Contact us" link, but no answer.

and send a message to contributor-support@adobe.com no answer. Even though it has been 1 month but there has been no response / answer

I also checked spam e-mail but it didn't exist

What should I do?

    This topic has been closed for replies.
    Correct answer MatHayward

    You sent the email today. Our goal is to respond to email sent via the contact us page within 2 hours. I have just responded to your email.

    -Mat

    6 replies

    H
    Hahn-Smith Media
    Participating Frequently
    June 4, 2021

    Any luck with your account? I just got the same message..

     

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    June 4, 2021

    @Hahn-Smith Media,

    Please stop spamming the board with the same questions.

     

     

    Nancy O'Shea— Product User & Community Expert
      K
      kyle5FD6
      Participant
      February 24, 2021

      I knew it, Adobe is again blocking contributor accounts of Indians. 

      I wonder why this happens after every 3 months. 

        A
        Anonymous
        February 13, 2021

        I also have the same issue can you please give me my account?

          M
          Md Sadequr5EF5
          Participant
          August 12, 2020

          I have same problem now in 2020 .please help me

          MatHayward
          Community Manager
          MatHaywardCommunity Manager
          Community Manager
          February 8, 2019

          I checked our records and see you have sent 5 different requests for information. We have responded to you on January 10 and February 6. If you do not see our responses in your inbox I recommend you check your spam folder for those dates.

          regards,

          Mat Hayward

          A
          AndriiSarymsakov
          Participant
          June 21, 2019

          Hello MatHayward​.

          I have the same problem, message: "Your account has a validation status issue. You should Contact us."

          I sent a message to the "Contact us", but no answer, "spam" directory is empty. What should I do?

          MatHayward
          Community Manager
          MatHaywardCommunity ManagerCorrect answer
          Community Manager
          June 21, 2019

          You sent the email today. Our goal is to respond to email sent via the contact us page within 2 hours. I have just responded to your email.

          -Mat

            Abambo
            Community Expert
            AbamboCommunity Expert
            Community Expert
            February 8, 2019

            Calling  MatHayward​ for expert advice.

            ABAMBO | Hard- and Software Engineer | Photographer
            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices