Your account has a validation status issue. You should Contact us. Please help !!!

Question

What is wrong ? How can I validate and what to validate ?

George_F · Accepted Answer

Greetings#

Your account has likely been suspended for potentially violating the Contributor Terms of Use. If you haven't already, you should contact Adobe Contributor Support using the link they provided when you attempted to log in. Adobe will reply most likely within a few days. Make sure to watch spam and other folders, my Adobe emails get filtered to the Promotions tab of my email service.

There may be an investigation that could last several weeks. One user reported the investigation lasted 4 weeks.

Be patient while Adobe works through the process, and be polite with any follow-up correspondence.

I hope it works out!

Nancy OShea · Answer

Adobe Stock may temporarily suspend or permanently terminate a Stock Contributor account for any of the following:
1) Suspicious sales or refund activity,
2) They received an official infringement complaint or "take down" notice from a 3rd party.
3) Suspected violation of Stock Contributor User Terms,
4) A technical problem that only Stock Support can fix.

Only Stock Contributor Support can help you. If you don't hear anything within 10 business days (check your spam folder for reply), send a follow-up.
Stock Contributor Support: https://contributor.stock.adobe.com/contact

Goodbye & good luck.

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