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Maciel Domingos
Participant
Nov 10, 2023 11:22 AM UTC
Answered

Your account has a validation status issue. You should Contact us. Please help!!!

Hello,
I have this problem, this message appears: "Your account has a validation status issue. You must contact us." Through I don't know why they blocked my account, my content was 100% original, all the photos with models that I posted have the models' authorization. Why do they take down my account with a balance to receive, already waiting 9 days? Is there any way to fix the problem?

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    Abambo
    AbamboCorrect answer
    Community Expert
    Nov 10, 2023 1:01 PM UTC

    If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

    ABAMBO | Hard- and Software Engineer | Photographer
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    3 replies

    RALPH_L
    Community Expert
    RALPH_LCommunity Expert
    Community Expert
    Nov 10, 2023 12:23 PM UTC

    Dis you contact Adobe? There is nothing more you can do until you receive an answer.

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    Maciel DomingosAuthor
    Participant
    Nov 10, 2023 12:56 PM UTC

    I sent a message, but I didn't receive anything in response.

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    Maciel Domingos
    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    Nov 10, 2023 1:01 PM UTC

    If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

    Translate
    ABAMBO | Hard- and Software Engineer | Photographer
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