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Participant
February 28, 2022
Question

Your payout could not be completed..

  • February 28, 2022
  • 2 replies
  • 363 views

Hello,

I am a Adobe stock contributor on 28 February i am trying to get a payout but it says that the payout could not be completed...( This is not my first payout and i didn't get any email fron adobe related to this)...

Please give me some assistance...

Thank you ..

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
February 28, 2022

Did you submit your tax withholding forms?

 

You might try again with a different browser/web device.  Or reach out to Adobe Stock Contributor Support.

https://contributor.stock.adobe.com/en/contact

 

 

 

Nancy O'Shea— Product User & Community Expert
reedesign1912
Inspiring
February 28, 2022

Have you met all of the requirements as listed below regarding tax form, 45 days since your first sale and valid PayPal, etc. account?

 

Here is an excerpt from the Getting Paid page:  https://helpx.adobe.com/stock/contributor/help/getting-paid.html

 

Once you’ve accrued more than US$25 in royalties on Adobe Stock, you can request a payout as long as you’ve met the following criteria:

  • You have a validated tax form on file in your account.

  • At least 45 days have passed since your first Adobe Stock sale. (You can make subsequent payment requests when you reach the US$25 threshold again.) 

  • You have a valid PayPal, Payoneer, or Skrill account available to receive funds. 

Rob R, Photographer