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Topsy Feng
Topsy Feng
Participant
April 21, 2026
Question

我用视频编辑功能提升我的视频质量到4K，使用了三次每次扣除220点，一共扣除660点，但是视频都没有生成，也没有提示错误。

  • April 21, 2026
  • 1 reply
  • 7 views

我用视频编辑功能提升我的视频质量到4K，使用了三次每次扣除220点，一共扣除660点，但是视频都没有生成，也没有提示错误。

现在我无法找到点数使用历史。无法截图，你们可以查看我的点数消耗

      1 reply

      Kartika Rawat
      Community Manager
      Kartika RawatCommunity Manager
      Community Manager
      April 21, 2026

      Hi Topsy Feng!

      We appreciate you writing in. When you say video not generated. Do you see any error message? However, I’ll check on your account for more details.

       

      Thanks for your patience.

      Kartika

       

       

      moved to questions.

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