螢幕上顯示「發生錯誤，請稍後再試。」 沒有生成影象，但扣分了。

Hi 米娜,
Thanks for bringing this to our attention.

I want to clarify how credits are handled in Adobe Firefly

• Credits are deducted immediately when you click “Generate.”

• If the generation fails and you see an error, the credits are automatically refunded AFTER the error occurs. This applies to all errors, there are no exceptions.

• If you notice that credits were not returned after an error, this usually indicates that a generation did complete successfully. In that case, you can check under Files > Generation History to see if the video was stored there.

Please refer to this announcement post, which outlines the potential causes of the 'something went wrong' error and how to resolve it.

Hajar