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ysrikanth
Participant
July 10, 2025
Question

100 credit points disappeared

  • July 10, 2025
  • 1 reply
  • 96 views

Hi 

I had 2000 credit points from which I have created 19 videos and left with 100 credit points but today it shows I have 0 credits. could you please check if anything I am missing or did the 100 credits got used without my knowledge?

 

Thank you,

Srikanth

1 reply

S
SamarthS
Inspiring
July 10, 2025

Hi @ysrikanth!

 

Sorry to hear that! Since this involves your private account information, we’re unable to assist here on the public forums. Please contact our social team for a secure, one-on-one conversation: https://adobe.ly/42aa7Hv

 

Thanks 

^Sam
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