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Mystic_idea0D45
Known Participant
April 11, 2025
Answered

100 credits

  • April 11, 2025
  • 6 replies
  • 596 views

Does anybody else see a problem with credits to generate video tests for stuff that doesn't even come close to the suggestions inside the prompt? Not one of my videos even hit the interesting mark, yet I had to pay for them... Sorry, I love Adobe but this is BETA and you seriously can't expect me to continue my subscription for this deal. I pay for my adobe products... this BETA on firefly should be FREE FOR paying customers. This is nearly an outrage but I knew full well what I was doing when I paid only 9.99 for one month 3500 credits which is about approximately 35 TEST VIDEOS that may or may not be useful... whaaaaaa? Insanity. Does anybody even work at Adobe anymore? Or is it all AI run over there? I don't think people run these companies anymore... they just sit back and let changes roll in from nerds who never have to deal with the customer. Then push those changes out to the paying customers and who cares anymore. Really. Wow.

Still, love my Adobe suite... just not Firefly. Not worth PAYING ADOBE TO BETA TEST IT. Don't use it if you haven't already.

Correct answer Kartika Rawat

Hi scotts46301654!

Thanks for sharing your feedback. We're actively working to improve both the experience and value, especially for our paying Creative Cloud users.

Real people are behind these tools, and feedback like yours helps shape how we move forward. We truly appreciate your honesty and your continued support of the Adobe suite.

 

Let us know if you have any questions.

KR

6 replies

Mystic_idea0D45
Known Participant
June 16, 2025

500 credits now. For the same awful AI responses that I was getting in the beta only now there's a new engine and 1080p... I'm telling everybody I know not to bother with this engine. It's not worth the actual real world currency. The dollar isn't worth what it used to be.

 

Mystic_idea0D45
Known Participant
June 16, 2025

I just took screen shots because I don't trust people in today's society to honestly take the feedback seriously enough to DO anything about it as much as moderate it.

Participant
June 12, 2025

Totally agree.  Credits are a joke when most of the time nothing accurate comes from prompts.  

Mystic_idea0D45
Known Participant
June 10, 2025

Here is yet another installment of why not to use this feature.
Last video I made took up 200 credits this time.
So not only has my comments made adobe probably upset but they doubled down on the obvious.

seems like today everybody is making people suffer in any possible way they see fit. No accountability will do that I guess.

If you've been teaching AI... you are being taken advantage of especially if you PAY TO PLAY with it.... it's a toy. It has no real use if you can't get the prompts right when you pay per prompt.

Mystic_idea0D45
Known Participant
May 28, 2025

Okay, Here's another DEV question I guess.

I close the firefly with ZERO credits left.... Where is my gallery of images and videos I've created thus far?

I see no intuitive gallery button in the interface and I can't find it in my account info... 

IF, I was able to create one more video I would see the gallery button.... 

Mystic_idea0D45
Known Participant
May 28, 2025

So we no longer see the word BETA on the system in Firefly, HOWEVER... it acts very similar to the beta wherein it has LIMITED functionality and you still can't use an example of video to prompt, for stylization and consistency of materials generated, etc.
I really wouldn't be here saying ANYTHING if I did not feel somehow tricked into paying for a YEAR of it. (I thought I was choosing MONTHLY but the small print says I signed up for a YEAR which is PAID MONTHLY with a cancellation fee) When I realized it's not worth the money, it was too late. I hope I don't forget to cancel before they conveniently renew my year...


NOW, IF... and I use the word very strongly... IF I ever used this feature professionally, it would be under deress and I would have to recieve a well thought out compensation for that job.
This is a LIMITED FUNCTIONING Automatic Intelligence toy that is not yet ready for the big leagues.
I wish I could say more positive things but alas, I cannot.

 

I'm still under the impression that this should have been a free feature for me to train and teach while I already pay 60 dollars a month for the full suite of great adobe products.

 

Mystic_idea0D45
Known Participant
May 28, 2025

EXAMPLE: I technically paid for this AI to generate absolutely nothing related to my prompt.
Can't even reject it saying try again without using up credits which are basically useless because I use 100 to make the video... it should be less... like 1 credit. Besides that it should only cost me a credit when the AI get's a DOWNLOAD from me.
This is fundamentally the wrong approach to any of this, including the big time engines that people use today to make ridiculous videos on the social media apps. This technology is sapping the humans for learning and we PAY to do it?  
I should get paid for giving my remedial knowledge base to a system, if anything, the input should generate stuff for free and I should pay for downloads. I hope this catches on.
Otherwise, I see no progress happening for Automatic Intelligence.

Kartika Rawat
Community Manager
Kartika RawatCommunity ManagerCorrect answer
Community Manager
April 11, 2025

Hi scotts46301654!

Thanks for sharing your feedback. We're actively working to improve both the experience and value, especially for our paying Creative Cloud users.

Real people are behind these tools, and feedback like yours helps shape how we move forward. We truly appreciate your honesty and your continued support of the Adobe suite.

 

Let us know if you have any questions.

KR